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Fix “Unfortunately app has stopped” error on Android

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The Unfortunately “enter app name here” has Stopped error is a common application error message that has plagued android phones users for long. It pops it’s ugly head when you launch or in the middle of using that app. Terribly annoying right? Today, we are going to look at seven (7) easy method to fix this Unfortunately app has Stopped problem.

Possible/Common causes of Unfortunately app has Stopped error:

  • Insufficient storage space: Your storage space may have filled up with no more space to accommodate new apps.
  • Corrupted app or apk file: This is most common with apps downloaded from outside Google Play Store. The app is either corrupted or incompletely downloaded or copied as the case maybe.
  • Incorrect app install location: Some apps are meant to be only installed on phone memory while some others can be installed on both phone memory and SD card. Trying do otherwise with the former can bring up this errors.
  • Installation on a mounted SD card: Maybe, your SD card is mounted on a laptop or elsewhere. Trying to install anything in this state will result in errors because the SD card is inaccessible.
  • Corrupted storage (Phone and SD card): This is probably the most common cause of this error. If the storage of your device is corrupted, any app installation will be impossible.
  • Apk signature/certificate clash: Installing another version of an app (with a different signed certificate) on the same device will probably result in this error. Installing an unsigned app could also result in this error.
  • App permission errors or temporary OS glitches could also bring about this error.

The six (7) steps to fixing the errors are:

  1. Empty the app storage and reboot the Android.
  2. Move the app from Phone Storage to Internal Storage
  3. Increase internal storage (Partition sdcard to give more juice to internal memory)
  4. Update affected application that is showing error message (playstore or other source)
  5. Uninstall the affected application and Reinstall it back.
  6. Do a soft reset.
  7. Factory reset.

 Empty the app’s storage and reboot the Android

Emptying the app storage means clearing the cache and data. Applications like the contacts, gallery and launcher faced with Unfortunately app has Stopped can generally be fixed this way. There are two ways to go about it. Either manually or using an application.

To do it manually,

  • First, navigate to Settings on your device.
  • Go to Applications > Application manager
  • Swipe left until you find the All tab.
  • Scroll down to the app that’s causing problems and tap on it.
  • Here you will find the Clear data and Clear cache options.
Clear out the app's storage

Clearing an app’s cache can often solve the ‘app has stopped’ problem. / © Rubiztech

Before you proceed, you must note what clear cache and clear data means.

Clear cache is the option you should start with. It will get rid of saved data that allows apps to load a little quicker when you launch them. Clearing it means the app will open a little slower, but your main problem might well be solved.

Clear data will erase all the app’s data permanently, including files, settings and accounts, so don’t use this unless you have to.

Clear app's data

Clearing an app’s data can often solve the ‘app has stopped’ problem. / © Rubiztech

Using an automated application like AIO Cleaner, CM security, DU Booster, Clean Master, Avast Security etc can also fix Unfortunately app has stopped errors for All apps installed.

If you want to use AIO Cleaner Application, open it and click junk files and clear all cache.

Clearing an app's cache data using AIO Cleaner

Clearing an app’s cache data can often solve the ‘app has stopped’ problem. / © Rubiztech

Note: After each method you need to reboot the phone to make it effective.

If after you are done with step one (1) and the fix Unfortunately app has stopped errors message persist, don’t worry, there are still five (5) methods to try out. Let’s try step two (2).

Move the app from Phone Storage to Internal Storage

Most applications functions optimally when ran from the internal storage. From experience, Unfortunately app has stopped errors starts appearing when the app is been ran from the sdcard. A user experiencing this error has this to say:

moving app from sdcard to internal memory to fix error

User confirms how moving app from sdcard to internal memory fixed Unfortunately, app has stopped errors. / © Rubiztech

Also, you can either do it manually or with automated apps.

To do it manually,

  • First, navigate to Settings on your device.
  • Go to Applications > Application manager
  • Swipe left until you find the All tab.
  • Scroll down to the app that’s causing problems and tap on it.
  • Here you will find the Move to SD Card
How to move app to SD card

How to move app to SD card / © Rubiztech

Using an automated application like AIO Cleaner, Xplore etc can also mmove app to SD Car and fix Unfortunately app has stopped errors.

Move app to SDCard using AIO Cleaner app

You can move app to SDCard using AIO Cleaner app / © Rubiztech

Don’t forget to reboot the phone to make it effective.

If after you are done both steps above and the fix Unfortunately, app has stopped errors message still persist, don’t worry, go ahead with step three (3).

Increase internal storage (Partition sdcard to give more juice to internal memory)

You must have noticed we have been dealing with storage issues so far. Partitioning the SD card will increase the ROM storage of the device. By this you can link the applications that are installed on phone memory to the created partition thus freeing up more internal space. Your mobile becomes faster and there will be lot of space available for you which might reduce the likelihood of Unfortunately, app has stopped errors from occuring.

I recommend using Aparted apps to partition your SDcard.

If after you are done both steps above and the fix Unfortunately, app has stopped errors message still persist, don’t worry, go ahead with step three (4).

Update affected application that is showing error message (playstore or other source)

Running outdated applications can also cause Unfortunately app has stopped errors. Go to playstore and search for application that is giving problem and update it.

If after you are done both steps above and the fix Unfortunately, app has stopped errors message still persist, don’t worry, go ahead with step three (5).

Uninstall the affected application and Reinstall it back.

If the app isn’t built-in, you can also try uninstalling it and then reinstalling it from the Google Play Store. Simply choose the application and hold it (short press) and drag it up to uninstall bin and remove your hand, it will ask you to confirm it Press “Ok”. Afterwards, you can install it again. Open the Play Store app and search for the required app. Find the app in question and hit Install, which takes a few seconds.

If after you are done both steps above and the fix Unfortunately app has stopped errors message still persist, don’t worry, go ahead with step three (6).

Do a soft reset.

You can also try doing a soft reset, which simply means restarting your device. This is super simple and quite effective if your phone has been on for a long time. A soft reset will power cycle your phone, turning it off and then back on again.

It’s a good idea to turn your phone off every few days for a few minutes – this will help a sluggish phone with a variety of issues, whether they’re related to the app, network, audio or email.

Last resort: Factory reset

When the above solutions have failed, you can resort to factory reseting your phone. When doing a factory reset, ensure that you have backed up all of your data beforehand. I repeat: back up all of your data first. A factory reset will wipe your device and set it back to factory defaults, taking everything, including any bugs, with it. You can restore your apps and data afterwards easily, as long as you’ve made a backup.

Below are the step to do factory data reset:

  • Go to Android Phone settings
  • Scroll to factory data reset, click it
  • If it ask for password put your phone lock password.
  • Phone will reboot

Other Solutions

  • Make sure to uninstall any apps you don’t use to free up space, also uninstall previous versions of the same app currently installed on your device.
  • Double check the apk files you download and be sure they were completely copied or downloaded.
  • Try resetting app permissions by going to Settings >Apps>All>Menu key >Reset application permissions or Reset app preferences.
  • Change app installation location to Automatic or Let system decide.
  • Make sure your SD card is not mounted or connected to a PC or elsewhere.
  • For worst case scenarios, format your SD card – copy it’s contents somewhere else for backup and format.

Did these solutions fix the problem for you? What others fixes do you know for these little pesky Android problems that you can share with your fellow beginner users? Tell us in the comments.

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I am an Electrical Engineer and a blogger who loves to share about latest Tech news, Online money making ideas, Gadget reviews, Security, Computers, Android etc. You can capture him on: Facebook, Google+, Twitter, Pinterest, BBM, Telegram.

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